Privacy Policy

SMAC India ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, store, and safeguard your personal data when you visit our website or engage with our services. By accessing our website (www.smacindia.com), you consent to this Privacy Policy.

1. Collection of Personal Information

We may collect the following personally identifiable information (PII):

  • Name
  • Email address
  • Postal address
  • Phone number
  • Date of Birth
  • Payment information
  • Profile preferences
2. Purpose of Data Collection
  • Registration and management of your membership.
  • Providing event notifications, newsletters, and updates.
  • Facilitating event bookings and transactions.
  • Enhancing website experience through personalization.
  • Responding to queries and customer support requests.
3. Data Storage and Protection
  • Data is stored on secure, encrypted servers located in India.
  • Industry-standard SSL/TLS encryption protocols secure all transactions.
  • Regular security audits and monitoring systems protect data integrity and prevent breaches.
  • Restricted access ensures only authorised personnel manage your data.
4. Use of Cookies and Tracking Technologies
  • Cookies help us understand user preferences, website traffic patterns, and interaction metrics.
  • You may disable cookies through browser settings; however, it may affect website functionality.
5. Disclosure of Personal Information
  • Third-party service providers: Only as necessary for services such as payment gateways, analytics, email delivery, and event management.
  • Legal Obligations: When mandated by law, regulation, or government request.
6. Data Retention

Your PII is retained only as long as necessary for the specified purposes or as required by applicable Indian laws.

7. User Rights and Choices
  • Access and review your personal data.
  • Update and correct inaccuracies.
  • Request deletion of data subject to applicable law.
  • Opt-out of promotional communications at any time.

To exercise these rights, please contact us at members@smacindia.com

8. Third-Party Websites

Our website may contain links to third-party websites. We bear no responsibility for their privacy practices and recommend reviewing their respective privacy policies.

9. Compliance with Indian Data Protection Laws

We adhere strictly to the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000.

10. Amendments to this Policy

We reserve the right to amend or update this Privacy Policy periodically. Updates will be clearly indicated by updating the date mentioned below. Continued use of our website constitutes acceptance of such amendments.

11. Grievance Officer

In compliance with the Information Technology Act, 2000, and rules made thereunder, our designated Grievance Officer is:

Name: Hemanth Rao
Email: grievance@smacindia.com
Phone: +91 9880290243

All grievances will be addressed promptly, typically within 30 days.

Effective Date: 11 June 2025

For further clarifications, please reach out to us at members@smacindia.com

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